The CAM Coach Mark Shields examines the skills that we all need to get the best results for our clients. This month’s blog we look more in depth at the proven Life Practice coaching model CASPA
Developing Practitioner Coaching Skills
At the moment through their own admittance many CAM practitioners readily admit they deal with a set of problems presented by their client by fact finding the client problems and making a set of recommendations to deal with the symptoms. By applying a set of simple coaching principles CAM Practitioners can not only deal with the output of the clients problems ( the symptoms ) but can also apply a simple coaching model called CASPA (not the white ghost) to highlight and manage the cause that puts us in a much stronger position to help our client and eliminate their problems forever. So what is CASPA?
What is CASPA ?
CASPA is a client needs driven coaching model very similar in principle to the Human Givens coaching model which you may already be aware of. The human givens model focuses entirely on the presumption as human beings we all have a series of needs that need to be met. When these needs aren’t being met certain contradictory and conflicting behaviours can emerge, to compensate for this lack of personal fulfilment. These behaviours often result in many of the symptoms we find in our clients. Weight Gain, Stress, Adrenal Fatigue and so on.
Dealing with Cause and Affect
By applying CASPA to the main areas of our client’s lifestyle we can find the route cause of the client’s problem driving the behaviour we are treating. That puts us in a very strong position as coaches as we can treat the symptoms but most importantly coach the cause of the problem as well. This is known to coaches as cause and effect. When working with a needs driven coaching model such as CASPA it is common practice to segment our client’s lives into four main areas.
CASPA represents the following needs that in theory we all need to be met as human beings to remain happy and fulfilled.
By applying CASPA to the four main areas of lifestyle you would complete a SOD (scale of discomfort) score 1-10 (1 meaning feeling fine and 10 feeling terrible). With a max score of 200 obviously the higher the score in a particular area highlights areas of cause to pinpoint
So let’s look at this in Principle
Case Study Example
Gemma gets in touch with you her as nutritional therapist as she has problems with gaining weight and is very tired especially first thing in the morning and struggles to get out of bed in the morning. She has put on a stone in the last three months and feels highly anxious during certain periods and comfort eats to combat her feelings of anxiety. She has recently experienced her first panic attack
Currently some nutritional therapists would complete a fact find (Client Questionnaire + data interpretation of symptoms), food diary and possibly some laboratory testing.
You would interpret the information you had received and make appropriate dietary recommendations and supplements, if necessary. A follow up appointment would be booked six weeks later depending on their case. At this meeting you would review their food diary and any change in symptoms and make adjustments to the recommendations as appropriate. Some of you may see the client two or three more times.
By applying CASPA we would establish Gemma was in stage 1 of stress (fear and panic) and her stress / adrenal fatigue was caused by work related stress at work when in the presence of her boss. We would then agree a set of focused goals to formulate a strategy to combat the problem caused at work. When coaching in this way client buy in, trust and focus is paramount so it wouldn’t be unusual to see your client weekly for the first month to ensure progress and develop momentum. In addition to her diet and eating habits we would examine how she handled the stress mentally and would with her to develop a strategy to combat the stress looking at all aspects of her lifestyle.
The GROW model is a review process you would use weekly to begin with to review your clients goals, motivate and inspire your client and ensure momentum is maintained.
W way forward
CASPA is a basic coaching model allowing you to quickly identify the route cause of your client’s symptoms. CASPA is very useful when the client is unaware of the reason they are behaving in the way they are. CASPA enables you to formulate actions and goals at the beginning of your clients first session, get straight to the point and structure a plan and strategy immediately putting the client back in control from the moment you meet them.
Today’s Practitioner Habits Forge Tomorrows Practitioner Behaviour
Today more and more CAM practitioners are learning new skills and increasing their value to their clients and their ability to increase their income. In fact my opening line at the recent CAM Conference was if you remember “become your clients coach”.
Our new Life Practice Academy offer online business courses which give therapist’s the business skills and knowledge to improve success in their clinics.Sign up for free today at the Life Practice Academy
CASPA Model Copyright Life Practice